jin123 Privacy Policy

jin123 ("we", "us", "our", or "the Platform") is the online casino and sportsbook platform operated at https://jin123.app, designed and built specifically for players in Indonesia. jin123 acts as the data controller in respect of all personal data collected through the Platform.

This Privacy Policy applies to all users of the jin123 Platform, including registered account holders, visitors who browse without registering, and anyone who communicates with jin123 through our support channels. It covers personal data collected via the website at https://jin123.app and any associated mobile-optimised interfaces.

If you have any questions about how jin123 handles your personal data, please refer to the contact details in Section 14 of this policy.

jin123 collects personal data in the following categories, depending on how you use the Platform.

jin123 collects personal data through the following channels and mechanisms:

• Direct submission: Data you provide when registering an Account, completing KYC verification, making a deposit or withdrawal, contacting our support team, or participating in a promotion.
• Automated technologies: Data collected automatically when you access the Platform, including cookies, web beacons, server logs, and similar tracking technologies that record your IP address, device identifiers, browser type, and navigation behaviour. See Section 10 for full details on cookies.
• Payment processors: Transaction confirmation data returned by our payment processing partners when you deposit or withdraw funds via Indonesian bank transfer or e-wallet.
• KYC verification partners: Identity and age verification data returned by our certified third-party KYC providers after you submit your identification documents.
• Fraud prevention systems: Risk signals and device fingerprint data generated by our fraud detection and anti-money-laundering (AML) compliance tools when you log in or initiate a financial transaction.
• Third-party game providers: Aggregated game session data returned by providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft, relating to your participation in their games on the jin123 Platform.

jin123 processes your personal data only where there is a valid legal basis for doing so. The table below sets out the primary purposes for which we use your data and the corresponding legal basis for each.

Where jin123 relies on legitimate interests as the legal basis for processing, we have conducted a balancing test to confirm that our interests are not overridden by your rights and freedoms. You may request a summary of those assessments by contacting our support team.

jin123 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share personal data only in the following limited circumstances:

• Payment processors: Your name, bank account details, and transaction amounts are shared with our payment processing partners (Indonesian banks including BCA, BRI, BNI, Mandiri; and e-wallet providers OVO, DANA, GoPay, ShopeePay, LinkAja) solely to execute deposit and withdrawal transactions.
• KYC verification providers: Your identity documents and personal details are shared with certified third-party KYC providers for the sole purpose of verifying your age and identity. These providers are contractually bound to process your data only for this purpose.
• Game software providers: A pseudonymous player identifier and session data are shared with third-party game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft) to enable you to play their games on the jin123 Platform. These providers do not receive your full name, contact details, or financial data.
• Fraud prevention and AML compliance tools: Risk signals and transaction data are shared with our fraud detection and anti-money-laundering service providers to identify and prevent suspicious activity.
• IT and infrastructure providers: Data is processed by our hosting, cloud infrastructure, and security service providers, all of whom are bound by strict data processing agreements and are permitted to use your data only to provide services to jin123.
• Law enforcement and regulatory bodies: jin123 may disclose personal data to government authorities, law enforcement agencies, or regulators where required to do so by Applicable Law, court order, or to protect the rights, property, or safety of jin123, its players, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of jin123's business assets, personal data may be transferred to the acquiring entity. Affected players will be notified in advance via email.

Some of jin123's service providers are located outside Indonesia. When your personal data is transferred internationally, jin123 takes appropriate steps to ensure that your data receives a comparable level of protection to that afforded within Indonesia. These steps include:

• Entering into data processing agreements with all international service providers that include standard contractual clauses or equivalent data protection commitments.
• Conducting due-diligence assessments of each international provider's data security practices and certifications prior to engagement.
• Limiting the categories of personal data transferred internationally to the minimum necessary for the specific service being provided.

If you would like more information about the specific safeguards jin123 has put in place for any particular international transfer, please contact our support team.

jin123 retains your personal data for as long as your Account remains active and for a defined period thereafter, in accordance with our legal and regulatory obligations. The following retention guidelines apply:

• Account and identity data: Retained for the duration of your Account plus a minimum of 5 years following Account closure, to satisfy AML and regulatory record-keeping requirements.
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction, in line with financial record-keeping obligations.
• KYC documents: Retained for the duration of your Account plus 5 years following Account closure. After this period, documents are securely deleted or anonymised.
• Customer support communications: Retained for 2 years from the date of the last interaction, unless the communication is relevant to an ongoing dispute or legal proceeding.
• Usage and analytics data: Retained in identifiable form for up to 12 months, then anonymised for aggregate Platform performance analysis.
• Marketing preference data: Retained until you withdraw consent or unsubscribe, at which point it is deleted within 30 days.

Where jin123 is required by law to retain data for longer periods than those stated above, the statutory retention period will prevail. Data that is no longer required is securely deleted using industry-standard data erasure methods.

jin123 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, and destruction.

• 256-bit SSL/TLS encryption: All data transmitted between your browser and the jin123 Platform is encrypted using bank-grade TLS 1.2 or higher. The padlock icon in your browser confirms this connection is active.
• Data encryption at rest: Sensitive personal data, including KYC documents and financial details, is encrypted at rest using AES-256 encryption on our servers.
• Access controls: Access to personal data is restricted on a strict need-to-know basis. jin123 employees and contractors can only access the data required for their specific role, and all access is logged and audited.
• Two-factor authentication (2FA): 2FA is available and strongly recommended for all player Accounts. All jin123 administrative systems require 2FA for staff access.
• Penetration testing: The jin123 Platform undergoes regular security assessments and penetration tests conducted by independent third-party security specialists.
• Incident response: jin123 maintains a data breach response plan. In the event of a breach that is likely to result in a risk to your rights and freedoms, we will notify affected players without undue delay.

As a jin123 player, you have the following rights in relation to your personal data. jin123 will respond to all valid requests within 30 days of receipt.

To exercise any of these rights, contact jin123 support via live chat or email at [email protected] (copy this address manually — it is not a clickable link). We may need to verify your identity before processing your request. jin123 will not charge a fee for reasonable requests.

jin123 uses cookies and similar tracking technologies to ensure the Platform functions correctly, to analyse usage patterns, and to deliver a personalised experience. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function. These include session cookies that maintain your login state, security tokens, and load-balancing identifiers. These cookies cannot be disabled.
• Functional cookies: Remember your preferences such as preferred language, notification settings, and game display options. Disabling these cookies may affect your experience.
• Analytics cookies: Collect anonymised data about how players navigate the Platform, which pages are visited most frequently, and where errors occur. This data is used solely to improve Platform performance. jin123 uses privacy-respecting analytics tools and does not share raw analytics data with advertising networks.
• Security and fraud prevention cookies: Used by our fraud detection systems to identify anomalous login patterns and suspicious transaction behaviour. These are essential for Platform security.

jin123 does not use third-party advertising cookies or behavioural retargeting pixels. Most browsers allow you to manage cookie preferences through their settings menus. Note that disabling strictly necessary cookies will prevent you from logging into your Account.

jin123 does not knowingly collect personal data from anyone under the age of 21. Our KYC verification process is specifically designed to confirm that every registered player meets the minimum age requirement before any real-money activity is permitted.

If jin123 discovers that an Account has been created by a person under 21, the Account will be immediately suspended, all personal data associated with it will be deleted in accordance with our retention schedule, and any funds deposited will be returned to the originating payment method after verification.

If you are a parent or guardian and believe that a minor has registered on jin123 without your knowledge, please contact our support team immediately via live chat so that we can take prompt action.

The jin123 Platform may contain references to third-party game providers whose software is integrated into the Platform. While these providers operate under strict data processing agreements with jin123, their own privacy practices are governed by their respective privacy policies.

jin123 is not responsible for the privacy practices of any third-party provider whose software or services are accessible through the Platform. We encourage you to review the privacy policies of any third-party service you interact with directly.

jin123 does not embed third-party advertising networks, social media tracking pixels, or affiliate marketing cookies on the Platform that would share your personal data with outside parties for advertising purposes.

jin123 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform services. When material changes are made, jin123 will notify registered players via email or a prominent in-platform notification at least 7 days before the updated policy takes effect.

The "Last Updated" date at the top of this policy reflects the most recent revision. Your continued use of the jin123 Platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms.

We encourage you to review this page periodically. The current version is always available at https://jin123.app/privacy-policy.

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the jin123 data team through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly through the jin123 Platform. This is the fastest channel for urgent privacy concerns. Indonesian-speaking agents are available on every shift.
• Email: [email protected] — please copy this address manually; it is displayed as plain text and is not a clickable link. Include "Privacy Request" in your subject line. We aim to respond to all privacy-related emails within 24 hours on business days (09:00–17:00 WIB, Monday–Friday).